Last Updated: September 18, 2026
Welcome to Blackcat Footwears. These Terms & Conditions govern your access to and use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to comply with these terms.
1. General Information
Blackcat Footwears operates an online platform offering women’s footwear and related products.
Business Address:
4/A, Subash Nagar, Industrial Area,
Jalandhar, Punjab – 144008
Email: blackcat7jan@gmail.com
Phone: +91 6239141919
2. Use of Our Website
By using our website, you agree that you will:
- Provide accurate and complete information when placing an order.
- Use the website only for lawful purposes.
- Not attempt to interfere with or damage the website.
- Not use the website for fraudulent or unauthorized activities.
- Not copy, reproduce, or misuse our website content without permission.
We reserve the right to restrict or terminate access to our website if these terms are violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, sizes, colors, and other information displayed on our website are accurate.
However:
- Actual product colors may vary slightly depending on your device or screen settings.
- Minor variations in appearance may occur between product images and the actual product.
- Product availability may change without prior notice.
- We reserve the right to correct errors in product descriptions, pricing, or availability.
4. Product Pricing
All product prices displayed on the website are subject to change without prior notice.
Where applicable, taxes, shipping charges, or other applicable charges will be displayed during the ordering process.
Blackcat Footwears reserves the right to correct pricing errors. If an order has been placed at an incorrect price due to a technical or administrative error, we may contact you regarding the order or cancel the order and process an applicable refund.
5. Orders
When you place an order through our website, you are making a request to purchase the selected products.
After receiving your order, we may send an order confirmation through email, SMS, WhatsApp, or other available communication channels.
An order may be cancelled or declined in circumstances including:
- Product unavailability
- Incorrect product or pricing information
- Payment failure
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Other circumstances that prevent us from fulfilling the order
If we cancel an order for which payment has already been received, the applicable amount will be refunded according to our refund process.
6. Payment
We may provide multiple payment options through third-party payment service providers.
You agree to provide accurate payment and billing information when making a purchase.
Blackcat Footwears does not generally store complete card, banking, or UPI credentials. Such information may be processed by the relevant payment service provider under its own terms and policies.
7. Shipping and Delivery
We will make reasonable efforts to dispatch and deliver orders within the estimated delivery period provided at the time of purchase.
Delivery times may vary depending on:
- Delivery location
- Courier availability
- Weather conditions
- Public holidays
- Operational delays
- Other circumstances beyond our reasonable control
Once an order has been handed over to the shipping partner, delivery may be subject to the shipping provider’s processes and timelines.
8. Returns and Exchanges
Returns and exchanges are subject to Blackcat Footwears’ applicable return and exchange policy.
Products may need to meet certain conditions to qualify for a return or exchange, including:
- Product must be unused or unworn.
- Product should be returned in its original condition.
- Original packaging, tags, and accessories should be retained where applicable.
- The return request must be submitted within the applicable return period.
Certain products or situations may not qualify for return or exchange.
Please refer to our Return & Refund Policy for complete details.
9. Refunds
Where a refund is approved, it will be processed according to our applicable refund policy.
The time required for the refund to appear in your account may depend on the payment method, bank, or payment service provider.
We reserve the right to inspect returned products before approving a refund.
10. Cancellation
Customers may request cancellation of an order before it has been dispatched, subject to our cancellation process.
Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return process.
11. Intellectual Property
All content available on the Blackcat Footwears website, including but not limited to:
- Logos
- Brand names
- Product images
- Photographs
- Graphics
- Website design
- Text
- Product descriptions
- Videos
- Other original materials
is owned by or licensed to Blackcat Footwears and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, or commercially exploit our content without prior written permission.
12. User-Submitted Information
If you submit reviews, feedback, photographs, comments, or other content to us, you agree that the information is provided voluntarily.
You should not submit content that:
- Is unlawful or fraudulent
- Infringes another person’s intellectual property rights
- Contains harmful or malicious material
- Contains abusive or inappropriate content
- Contains unauthorized personal information belonging to another person
We reserve the right to remove content that violates these requirements.
13. Third-Party Websites and Services
Our website may contain links or integrations involving third-party services such as payment providers, shipping companies, social media platforms, analytics services, and advertising platforms.
Blackcat Footwears is not responsible for the content, availability, security, or policies of third-party websites or services.
Your use of third-party services may be subject to their respective terms and policies.
14. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to:
- Maintenance
- Technical problems
- Server issues
- Security incidents
- Network problems
- Circumstances beyond our reasonable control
15. Limitation of Liability
To the extent permitted by applicable law, Blackcat Footwears shall not be responsible for losses arising from circumstances beyond our reasonable control, including third-party service interruptions, courier delays, technical failures, or unauthorized access resulting from circumstances outside our reasonable control.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
16. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and handle personal information.
17. Changes to These Terms
Blackcat Footwears reserves the right to update or modify these Terms & Conditions from time to time.
Changes will become effective when the updated terms are published on this page. We recommend reviewing this page periodically.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.
19. Contact Us
For questions regarding these Terms & Conditions, please contact:
Address:
4/A, Subash Nagar, Industrial Area,
Jalandhar, Punjab – 144008
Email: blackcat7jan@gmail.com
Phone: +91 6239141919
Working Hours:
Monday–Saturday: 9:00 AM – 6:00 PM
Sunday: Closed