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Privacy Policy

Last Updated: September 18, 2026

At Blackcat Footwears, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or purchase products from us, we may collect information such as:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • City, state, and PIN code

  • Order and purchase details

  • Information submitted through contact or enquiry forms

  • Any other information you voluntarily provide to us

We may also automatically collect certain technical information, including your IP address, browser type, device information, pages visited, and website usage data.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm orders and payments

  • Provide shipping and delivery updates

  • Process returns, exchanges, cancellations, and refunds

  • Respond to enquiries and provide customer support

  • Improve our website, products, and shopping experience

  • Maintain website security

  • Prevent fraudulent or unauthorized activity

  • Send important service-related communications

  • Provide promotional offers and updates, where permitted by applicable law

3. Payment Information

Payments made through our website may be processed by third-party payment gateway providers.

Blackcat Footwears does not generally store your complete debit card, credit card, UPI, or banking credentials on its own servers. Payment information is processed by the applicable payment provider according to its own security and privacy practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may be used to:

  • Remember your preferences

  • Maintain your shopping cart

  • Understand website traffic and usage

  • Improve website performance

  • Measure advertising campaigns

  • Provide relevant content and advertisements

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may work with trusted third-party service providers to operate our business and website, including:

  • Payment gateway providers

  • Shipping and logistics companies

  • Website hosting providers

  • Analytics services

  • Advertising and marketing platforms

  • Email and communication service providers

These providers may process information as necessary to provide their services.

6. Google Analytics and Advertising

Blackcat Footwears may use services such as Google Analytics, Google Ads, Meta advertising tools, or similar technologies to understand website traffic, measure marketing performance, and improve our advertising.

These services may collect information through cookies or similar technologies.

7. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to operate our business, including:

  • Shipping and delivery partners

  • Payment processors

  • Website and hosting providers

  • Analytics and marketing service providers

  • Customer support providers

  • Government authorities where required by applicable law

Information is shared only when reasonably necessary for business, contractual, operational, or legal purposes.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Complete your orders and provide our services

  • Maintain transaction and business records

  • Handle returns, refunds, or disputes

  • Prevent fraud and misuse

  • Comply with applicable legal and regulatory requirements

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information where legally applicable

  • Withdraw consent for certain processing activities

  • Opt out of promotional communications

  • Raise a privacy-related concern or complaint

To exercise any applicable privacy rights, please contact us using the details below.

11. Marketing Communications

If you have provided appropriate consent, we may contact you regarding:

  • New footwear collections

  • Special offers

  • Discounts

  • Sales and promotions

  • New product launches

  • Blackcat Footwears updates

You may opt out of promotional communications at any time.

12. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate authorization or consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

13. External Links

Our website may contain links to third-party websites, social media platforms, payment services, or other external websites.

Blackcat Footwears is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

14. Changes to This Privacy Policy

Blackcat Footwears may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.

Any updated version will be published on this page with a revised Last Updated date.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us:

Address:
4/A, Subash Nagar, Industrial Area,
Jalandhar, Punjab – 144008

Email:
blackcat7jan@gmail.com

Phone:
+91 6239141919

Working Hours:
Monday–Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

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If you are looking for quality sports products at affordable prices, we have everything right here!

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Address

4/A, Subash Nagar, Industrial Area, Jalandhar, Punjab u2013 144008

Email

blackcat7jan@gmail.com

Phone

+91 6239141919

Working Hours

Mon-Sat: 9 AM – 6 PM

Sunday: Closed

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